How to Activate MTN Do-Not-Disturb DND (Complete Package) - Sundiata Tech

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Tuesday, July 11, 2017

How to Activate MTN Do-Not-Disturb DND (Complete Package)

The Do-Not-Disturb service allows MTN customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.)

What are the main features of DND?




The service will feature the following:

  •  Fully Blocked mode allowing customers to Opt Out totally from receiving promotional messages via SMS and IVR.



  • Partially Blocked mode allowing customers to filter service categories for promotional messages they wish to receive. Any category not selected is blocked.


How much does DND cost?




The service is free to customers.

How to activate DND




A customer will be able to perform the following DND activities via SMS

  • View Status

  • Activate full blocking

  • Activate partial blocking

  • Opt out of DND


Simply text HELP to the short code 2442 to find out more

  • The following SMS keywords can be used to set your DND preference.













































































ProductsCode to 2442
Stop all SMS and IVR MessagesSTOP
To receive all SMS and IVR MessagesALLOW
Banking/Insurance/Financial ProductsSMS 1
Real EstateSMS 2
EducationSMS 3
HealthSMS 4
Consumer goods and AutomobileSMS 5
Communication/Broadcasting/Entertainment/ITSMS 6
Tourism and LeisureSMS 7
Sport and IVRSMS 8
ReligionSMS 9
              ChristianitySMS 91
               IslamSMS 92
              OthersSMS 93
Information on new products and servicesSMS 10
News AlertsSMS 11
To check DND StatusSTATUS

How to Deactivate DND




To opt out of the service, you will need to text the word "ALLOW" to the short code 2442. To opt-out is free.

How to check status




To check status, you will need to text the key word STATUS to 2442

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