Airtel Users: How to Activate Do-Not-Disturb DND - Sundiata Tech


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Tuesday, July 11, 2017

Airtel Users: How to Activate Do-Not-Disturb DND

What is Do not Disturb Service?

The Do-Not-Disturb service allows Airtel customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.)


What are the main features of DND?

The service will feature the following:

  • Fully Blocked mode allows Airtel customers to opt-out of receiving promotional messages via SMS

  • Partial Block Mode gives customers the option to choose specific promotional messages they want to receive. Any category not selected is blocked.


How much does DND cost?

The service is free to customers.


How to activate DND

A customer will be able to perform the following DND activities via SMS

  • View Status

  • Activate full blocking

  • Activate partial blocking

  • Opt out of DND

Simply SMS "HELP" to the short code 2442 to find out more


For Full DND, Text STOP to 2442.

To receive all messages, Text ALLOW to 2442.

To check DND status, Text STATUS to 2442.


For partial DND text any of the following options to 2442:-

Text 1: To receive Banking / Insurance/ Financial Products.

Text 2: Real Estate.

Text 3: Education.

Text 4: Health.

Text 5: To receive Consumer goods & Automobiles.

Text 6: Communications/Broadcasting/Entertainment/IT.

Text 7: Tourism & Leisure

Text 8: Sport

Text 9: Religion

Text 9a: Christianity

Text 9b: Islam

Text 9c: Others

Text 10: Information on New products/Services,

Text 11: News Alerts


How to Deactivate DND

To opt out of the service, you will need to SMS the word "ALLOW" to the short code 2442. Once this is done you will now receive all promotional messages. To opt-out is free.


Are promotional messages for Airtel services included in DND?

Customers on Full DND will receive only service messages from Airtel.

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