VDT Organises Forum to Enhance Broadband Customer Service Delivery

VDT Communication, one of the leading broadband and premier 4G LTE advanced service provider is dedicated a forum to discuss new technology strategies to enhance broadband customer service delivery in Nigeria.

David Ese, Marketing Manager, VDT Communication, said that the customer forum which will hold on October 13, 2017, will reinforce VDT’s passion for delivering exceptional services to its customers, putting the customers’ satisfaction first before anything else.

According to him, the conversation will focus on the theme for this year which is; ‘Value Driven. Customer Focused’.

VDT Communications’ Customers’ Forum is a yearly event organised by the company to engage its customers in face to face interaction with the aim of bonding with the customers and enhancing their experience of the company’s brand.

The response and feedback from customers will ensure that VDT goes the extra mile to provide world class quality service to its customers.

VDT Communications Customers’ Forum 2017 promises to be a memorable event where customers’ experience relationship will be enhanced,” Ese said.

VDT Communications is an ISO 9001:2008 and currently upgrading to ISO 9001:2015. It became the first ISO 20000 certified telecom company in West and Central Africa for excellent Information Technology (IT) service management.

With 104 Points of Presence (POP) and counting across the Nigeria, VDT Communications provides services to customers in all the 36 states of Nigeria and Abuja FCT.

The company launched its 4G LTE Advanced internet in June 2016 and provides customer services, covering Digital Leased Circuit, Metro Wireless, Metro Fiber, Corporate Internet, multi-branch network connectivity, 4 G LTE Advanced and Cloud services.

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